Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your book to request a return.

To be eligible for a return, your book must be in the same condition that you received it — unused, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at TinyStory.llc@gmail.com.
The return address will be provided after your return request is approved.
Items sent back without requesting a return first will not be accepted.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrect.
If the return is due to a defect, damage, or shipping error, we will cover the return shipping.

Damages and Issues
Please inspect your order upon delivery. Contact us immediately if the book is defective, damaged, or if you received the wrong item, so we can make it right.

Non-Returnable Items
We cannot accept returns on books that have been used, damaged after delivery, or not in their original condition. Sale items and gift cards are also non-returnable.

Exchanges
We do not offer direct exchanges. If you wish to exchange, please initiate a return and place a new order once your return is accepted.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at TinyStory.llc@gmail.com.